My login is not working, what should I do?

Published 18 September 2026

Your username is your email address that you registered with.

  1. On the PRSAS website go to 'login' (top right corner) and click 'forgot your password' 

Login issue support
  1. When prompted, enter your email address to receive a password reset code.

Login issue support
  1. You will receive an email with a code from RCP Accreditation unit via Microsoft. This can take several minutes to come through. Please check your junk/spam folders.

Login issue support
  1. Enter the code from the email into the 'verification code' box. Copying and pasting this code will add an additional 'space' character to the end which will not be accepted. Be sure to delete the space character or type the code manually

Login issue support

5. If the code is entered correctly, you will be able to set a new password and instructions for password security requirements will be shown.

If the issue persists, please contact the office team.

Back to top