Frequently Asked Questions

Why am I receiving an invoice?

When do we need to pay the annual subscription, and do we need to provide a purchase order number (PO)?

No, accreditation is awarded to a service. If a service changes organisations, a new registration and assessment will be required. If a service changes their service setup, eg merges with another service, they will need to have a triggered assessment. If there are changes to a service's PR site(s) where patients are seen, it is the service's responsibility to notify us immediately.

When will my annual review be available on the website?

What trainings are offered and included in my subscription?