Information for patients

What does PRSAS accreditation mean?

PRSAS accreditation means that you can have increased confidence in your pulmonary rehabilitation service and be assured of the same quality of care no matter where your services is in the country, provided it is PRSAS accredited. For the service it means a sense of pride in being able to show that they offer a high quality and safe service. It also increases opportunities for investment, growth and development of services.



What does not being PRSAS accredited mean?

Not having PRSAS accreditation does not mean that the service is of a poor quality or is unsafe. Some services have to work hard with PRSAS to secure the funding and support they need to meet the required standards for accreditation and PRSAS makes a clear distinction between services that are engaged in the process and those that are not. Some services meet the PRSAS standards in many ways but are unable to get accreditation as they are unable to meet certain aspects of the standards which may need a large amount of investment. 


If I have a concern about a PRSAS accredited service, what should I do?

The first thing you should do is take up your concern with the pulmonary rehabilitation service itself. Each organisation will have a complaints policy which will detail how you can raise concerns and who to escalate your concerns to if you are not satisfied with the response from the organisation. Some services may also have a Patient Advice and Liaison Service (PALS) and they can often help you with your concerns.  PRSAS does not typically investigate individual patient complaints.


How can I get involved?

Most services will have a patient group which provide opportunities for patients to get involved in the development of the service. Your service may also have volunteering opportunities. Furthermore, you may want to look into becoming involved with a patient charity; further information is available on the British Lung Foundation website.

If you would like to get involved in the development of PRSAS, complete our patient survey and/or come along to our patient focus group.


PRSAS focus group

Have you attended a pulmonary rehabilitation programme? We'd like to hear from you!

About this event

The Pulmonary Rehabilitation Services Accreditation Scheme (PRSAS) is dedicated to improving the overall standards and quality of pulmonary rehabilitation (PR) services. Pivotal to achieving this is listening to and working with people who have attended a PR programme.

Working with you will help us to ensure that PRSAS has a meaningful impact on the care for people with lung conditions and that people are kept better informed. We are inviting people who have attended a PR programme to join us in an online focus group to:

  1. learn about PR accreditation
  2. support us to develop meaningful, patient-friendly, communications about the programme
  3. help us to understand how we can meaningfully involve patients in the development of the programme long-term.

The focus group will be held on Tuesday 27 October 2020, 2 — 3.30pm. If you are interested in working with us, register today!

Want more information? We'd be happy to have a chat — email us at pulmrehab@rcplondon.ac.uk


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